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Generated January 20, 2018

User support method and user support apparatus

Patent Number: 6,845,486

Patent Information

Abstract
User support method and user support apparatus for facilitating a user to find desired information from an enormous size of Web sites in a user friendly manner so as to make efficient use thereof. A front processor functions at a level of interface with a user. A middle processor processes and stores information to be supplied to the user via the front processor. The front processor stores object data which describe a virtual three-dimensional space containing a plurality of virtual rooms, which respectively correspond to different concepts, and a specialized agent which performs a service related to the concept corresponding to each of the rooms. When the service is requested by the user, the specialized agent asks the middle processor about information necessary for providing the service.
Patent Number: 6,845,486
Issue Date: 2005-01-18

Primary Category

Executive Summary

Summary

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Patent Grant Time

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Patent Claims

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Citations From Other Patents

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Citations to Other Patents

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Research and Innovation Indicators
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Proximity to Basic Research

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Proximity to Basic Research

This patent has ► Log In proximity to basic research compared to others in this category.

Proximity to basic research is measured by comparing the number of citations to non-patent literature among a cohort of patents. Because most non-patent citations are primary research papers, a higher count indicates greater proximity to basic research.

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Citations

Patents cited by this patent

Patent Title
6,604,681 Evaluative shopping assistant system
6,572,662 Dynamic customized web tours
6,489,968 System and method for exposing popular categories of browse tree
6,401,122 Communication management apparatus
6,369,811 Automatic adaptive document help for paper documents
6,256,043 Three dimensional virtual reality enhancement techniques
6,032,129 Customer centric virtual shopping experience with actors agents and persona

Patents that cite this patent

Patent Title
9,311,693 Differential resource application in virtual worlds based on payment and account options
9,256,346 Managing ephemeral locations in a virtual universe
9,238,171 System and method for toy adoption and marketing
9,223,769 Data processing systems, devices, and methods for content analysis
9,201,923 Method and apparatus for organizing and optimizing content in dialog systems
9,132,344 Interactive action figures for gaming system
9,098,826 Enhanced user assistance
9,063,757 Interactive application assistance, such as for web applications
9,050,534 Achievements for a virtual world game
9,038,899 Obtaining user assistance
9,026,512 Data object search and retrieval
9,022,868 Method and system for creating a virtual world where user-controlled characters interact with non-player characters
8,966,550 Home communication systems
8,900,030 System and method for toy adoption and marketing
8,814,624 System and method for toy adoption and marketing
8,808,053 System and method for toy adoption and marketing
8,777,687 System and method for toy adoption and marketing
8,734,242 Interactive action figures for gaming systems
8,719,730 Radial user interface and system for a virtual world game
8,676,862 Information management
8,671,350 System and method for creating gateway between an analytical database and a virtual world
8,648,875 Differential resource applications in virtual worlds based on payment and account options
8,641,471 System and method for toy adoption and marketing
8,636,588 Interactive action figures for gaming systems
8,627,385 Systems and methods for operating a peripheral record playback device in a networked multimedia system
8,585,497 Interactive action figures for gaming systems
8,549,567 Media content sharing over a home network
8,549,440 System and method for toy adoption and marketing
8,549,416 Feature codes and bonuses in virtual worlds
8,533,733 Virtual world subgroup determination and segmentation for performance scalability
8,500,511 System and method for toy adoption and marketing
8,465,338 System and method for toy adoption and marketing
8,460,052 System and method for toy adoption and marketing
8,408,963 System and method for toy adoption and marketing
8,323,068 Villagers in a virtual world with upgrading via codes
8,317,566 System and method for toy adoption and marketing
8,292,688 System and method for toy adoption and marketing
8,280,229 DVD playback over multi-room by copying to HDD
8,260,753 Backup information management
8,230,470 Full duplex wideband communications system for a local coaxial network
8,230,441 Virtual world subgroup determination and segmentation for performance scalability
8,205,158 Feature codes and bonuses in virtual worlds
8,127,326 Proximity detection using wireless connectivity in a communications system
8,094,640 Full duplex wideband communications system for a local coaxial network
8,046,806 Multiroom point of deployment module
8,002,605 System and method for toy adoption and marketing
7,967,657 System and method for toy adoption and marketing
7,916,709 Full duplex wideband communications system for a local coaxial network
7,908,625 Networked multimedia system
7,904,453 Apparatus and method for analyzing patent claim validity
7,876,998 DVD playback over multi-room by copying to HDD
7,870,584 Interactive program guide with selectable updating
7,861,272 Networked subscriber television distribution
7,827,158 Information processing apparatus, content processing method, storage medium, and program
7,801,909 Apparatus and method for identifying and/or for analyzing potential patent infringement
7,716,171 Snapshot indexing
7,373,375 Information management system using agents
7,296,015 Apparatus and method for identifying and/or for analyzing potential patent infringement

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