This patent had ► Log In grant time compared to others in this category.
Patent grant time can be influenced by many factors. Activities within the USPTO that are beyond the control of patent attornies can influence grant time, but short grant times can also indicate well-written patents and dedicated efforts to respond rapidly to USPTO office actions with strong arguments. Shorter grant times are preferable, and the scores for this section are inverse measures — higher scores are better.
This patent has ► Log In claims compared to others in this category.
The number of claims in a patent is correlated with its strength. Because greater claim counts increase the cost of a patent, more claims can indicate the importance an applicant assigns to a patent. Importantly, some may elect to file claims across multiple patents. A higher score in this metric indicates more claims, relative to others in this category.
This patent has received ► Log In citations from other patents, than others in this category.
Citations from other patents are an important measure of the significance of a patent. More citations indicate that other technologies build on a patent. Higher scores in this metric are better, and indicate more citations from other patents.
This patent referenced ► Log In citations to other patents, than others in this category.
A lower number of citations to other patents can be a sign of diminished patent strength. More citations indicate dependence on more other technologies. Higher scores in this category are better, and indicate fewer citations to other patents.
This patent has ► Log In proximity to basic research compared to others in this category.
Proximity to basic research is measured by comparing the number of citations to non-patent literature among a cohort of patents. Because most non-patent citations are primary research papers, a higher count indicates greater proximity to basic research.
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|5,978,770||Assigning and managing patron reservations for distributed services using wireless personal communication devices|
|9,239,987||Trigger repeat order notifications|
|9,202,244||Patron service system and method|
|9,183,517||Systems and methods for queuing access to network resources|
|9,173,162||Systems, methods, and computer program products for managing access to femtocell coverage|
|9,025,761||Method and apparatus for assessing the status of work waiting for service|
|8,891,747||Method and apparatus for assessing the status of work waiting for service|
|8,831,963||Electronic queuing systems and methods|
|8,762,254||System and method for estimating order position|
|8,751,274||Method and apparatus for assessing the status of work waiting for service|
|8,743,895||System for interactive queuing through communication networks|
|8,682,729||Patron service system and method|
|8,676,615||Methods and systems for computer aided event and venue setup and modeling and interactive maps|
|8,668,568||Methods and systems for determining user location|
|8,606,605||Reservation management system and method|
|8,533,011||Systems and methods for queuing access to network resources|
|8,527,575||Queue processing system|
|8,526,913||Systems, methods, and computer program products for managing access to femtocell coverage|
|8,463,630||Systems and methods for queuing access to network resources|
|8,463,627||Systems and methods for queuing requests and providing queue status|
|8,451,822||Method and apparatus for co-socket telephony|
|8,447,639||Computer-implemented systems and methods for resource allocation|
|8,380,615||System and method for estimating order position|
|8,295,882||Systems, methods, and computer program products for managing access to femtocell coverage|
|8,214,241||System and method for web-based customer check-in|
|8,200,515||System and method for theme park line queue management|
|8,126,801||System and method for estimating order position|
|8,082,165||System and method for theme park line queue management|
|8,068,600||Queue management system and method|
|8,060,004||Method of distance learning|
|8,027,459||System and method for providing queue time credit for self-servicing callers|
|7,957,520||System and method for responding to an emergency at a call center|
|7,945,463||Apparatus and methods for providing queue messaging over a network|
|7,940,913||System and method for improved contact center services to disabled callers|
|7,882,012||System and method for estimating order position|
|7,864,944||Optimal call speed for call center agents|
|7,856,237||Method for transmission of location-specific information|
|7,831,520||Mobile device communication system|
|7,813,334||Method and apparatus for co-socket telephony|
|7,813,333||Method and apparatus for co-socket telephony|
|7,809,628||System and method for estimating order position|
|7,792,873||Data structure supporting random delete and timer function|
|7,778,237||Method and apparatus for co-socket telephony|
|7,693,274||System and method for return to agents during a contact center session|
|7,606,360||Automated system and method for handling human and caller queues|
|7,558,739||Method and apparatus for meeting an on-site enterprise service level objective|
|7,556,561||Electronic player interaction area with player customer interaction features|
|7,447,742||Dual-frame user interface on generic client software|
|7,412,454||Data structure supporting random delete and timer function|
|7,269,637||Service provision method via a network and service provision system using the same|